What does the whole scanning process look like?

These are the steps we take to make excellent digital archives of your photos:


  1. You pay a flat rate for one of our prepaid Mail-In packages.
  2. We will send this package to your address.
  3. Place as many photos you can fit into the package.
  4. Take the box to the US Post Office or have it picked up from your doorstep for free.
  5. We will confirm over email that your photos have arrived safely.
  6. Scanning will take between 3-25 business days, or 1-6 weeks. This large window helps us when things get busy, but most orders are completed within 10 business days.
  7. We send you a link to your photos in our Cloud Vault Backup. This link never expires, and you have unlimited downloads indefinitely.
  8. Your photos are shipped back to you for no extra charge.
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