About Us

PhotoPanda is a US-based service specializing in bulk family photo scanning and digitizing.

We provide a prepaid, insured package in which customers can fit as many photos as possible, which are then scanned and uploaded to a free USB flash drive and their Cloud Vault Backup. The original photos are returned free of charge. The service comes with a money-back guarantee. Photos are reverse-scanned for free, picking up handwritten notes and timestamps.

Our experienced team includes digitizing technicians, marketing directors, support leads, logistics managers, and social media and advertising specialists. We contributes to environmental protection and use recyclable packaging.

Contact Information

• Office: 400 Spectrum Center Drive, Suite 3400, Irvine, CA 92618.
• Photo mailing address: 28081 Marguerite Pkwy, #4709, Mission Viejo, CA 92690.
• Email: support@photopanda.org.

For all support questions and general inquiries you can:

• Reply to any of your order confirmation emails.
• Email us at support@photopanda.org.
• Use the Message Us button on our contact page or your order status page.

Our customer support team is usually available Monday through Friday, 8AM to 3PM Pacific time.

We do not offer support by phone at this time. We are a small team and we find that email is the best way to keep track of all of our customer inquiries. We are working on a better solution for the future.